Terms & Conditions

Last updated: 5 October 2026

These terms apply to your use of the Matcha Form website and purchases from our store.

Orders & payment

Please provide accurate contact, payment and delivery details when placing an order. Product prices, currency, shipping charges and applicable taxes are shown at checkout. Orders are subject to stock availability and payment processing. If we cannot fulfil an order, we will contact you and refund any payment for items we cannot supply.

Products

Please read the product description, ingredient information and preparation or storage instructions before purchase and use. Website content is general information and is not personalised medical advice.

Shipping & returns

See our Shipping & Returns page for dispatch information, shipping and return enquiries.

Subscriptions

If you choose a subscription, the price, billing frequency and available management options are shown when you subscribe. Review those details before confirming your purchase. Contact us for assistance with your subscription.

Website use

You must not use this website unlawfully, interfere with its operation or misuse another person’s information. Matcha Form branding and original website content may not be reproduced for commercial use without permission or another lawful basis.

Privacy

Our Privacy Policy explains how personal information is handled.

Consumer rights

Nothing in these terms excludes or restricts rights or remedies that cannot lawfully be excluded, including applicable rights under the Australian Consumer Law.

Updates & contact

We may update these terms for future use and purchases. For help, email infomatchaform@gmail.com.